Customer Service Representatives salary in Austin-Round Rock-San Marcos, TX
Official BLS OEWS May 2025 pay for Customer Service Representatives in the Austin-Round Rock-San Marcos, TX metro area — and the estimated take-home pay on the median wage under 2026 Texas tax rules.
The figures
The median Customer Service Representatives in the Austin-Round Rock-San Marcos, TX metro area earns $43,720 a year ($21.02 an hour), according to the BLS OEWS May 2025 estimates (full citation in Sources). The middle half of Customer Service Representatives in Austin-Round Rock-San Marcos, TX earn between $36,640 and $49,250 a year. At the ends of the distribution, the lowest-paid 10 percent earn $30,520 or less and the top 10 percent earn $61,610 or more. BLS estimates 32,690 Customer Service Representatives jobs in the Austin-Round Rock-San Marcos, TX area — 25.268 of every 1,000 jobs in the area, a location quotient of 1.51 (well above the national concentration). That is 1.3% of all Customer Service Representatives employment in the United States (2,595,750 jobs nationally). By employment, Austin-Round Rock-San Marcos, TX is the #15 largest of the 25 covered metro areas for Customer Service Representatives. In aggregate, Customer Service Representatives in Austin-Round Rock-San Marcos, TX earn about $1.47 billion a year (BLS employment multiplied by the mean wage). At the mean wage, the engine's take-home is $38,434.10 a year, so the aggregate take-home of Austin-Round Rock-San Marcos, TX Customer Service Representatives is about $1.26 billion. BLS reports a relative standard error of 2.8% for this employment estimate. Ranked by median pay, Austin-Round Rock-San Marcos, TX stands #19 of the 25 metro areas covered on this site for Customer Service Representatives. By employment, Customer Service Representatives is the #3 largest of the 30 covered occupations in Austin-Round Rock-San Marcos, TX. Placed against the national distribution for Customer Service Representatives, the Austin-Round Rock-San Marcos, TX median of $43,720 falls between the national 25th percentile ($36,870) and the national median ($44,770). Across all occupations, the Austin-Round Rock-San Marcos, TX median is $56,950 a year — Customer Service Representatives pay is 23.2% below the area's overall median.
Wages in detail
| Wage level | Hourly | Annual |
|---|---|---|
| Mean | $21.69 | $45,120 |
| 10th percentile | $14.67 | $30,520 |
| 25th percentile | $17.62 | $36,640 |
| Median (50th percentile) | $21.02 | $43,720 |
| 75th percentile | $23.68 | $49,250 |
| 90th percentile | $29.62 | $61,610 |
What the wage distribution says
The top 10 percent of Customer Service Representatives in Austin-Round Rock-San Marcos, TX earn 2.0 times what the bottom 10 percent earn ($61,610 against $30,520). The middle half spans $12,610 — from $36,640 to $49,250. Hourly, the 90th percentile ($29.62) is 2.02 times the 10th ($14.67). In the upper half of the Austin-Round Rock-San Marcos, TX distribution, the 75th percentile wage of $49,250 takes home $41,752.38 and the 90th percentile wage of $61,610 takes home $51,683.46 — $9,931.08 more net for $12,360 more gross. Against the median take-home of $37,308.92, the top decile keeps 1.39 times as much. The mean wage of $45,120 sits 3.2% above the median: higher-paid Customer Service Representatives pull the average up in Austin-Round Rock-San Marcos, TX. Among the 30 covered occupations in Austin-Round Rock-San Marcos, TX, Customer Service Representatives ranks #17 by median pay. In the Austin-Round Rock-San Marcos, TX wage ladder of covered occupations, Customer Service Representatives sits between Construction Laborers at $44,000 and First-Line Supervisors of Food Preparation and Serving Workers at $40,650. Customer Service Representatives accounts for 2.5% of all employment in the Austin-Round Rock-San Marcos, TX metro area. The average covered metro employs 43,582 Customer Service Representatives; Austin-Round Rock-San Marcos, TX employs 0.8 times that.
Take-home pay on the median wage in Texas
Single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Texas; city and local taxes are not included:
| Gross pay (annual) | $43,720.00 |
|---|---|
| Federal income tax | $3,066.40 |
| Social Security (FICA) | $2,710.64 |
| Medicare (FICA) | $633.94 |
| Texas income tax | $0.00 |
| Total deductions | $6,411.08 |
| Net pay (annual) | $37,308.92 |
| Net pay per biweekly paycheck | $1,434.96 |
| Total deduction rate | 14.66% of gross |
At the median, $37,308.92 of the $43,720 gross is kept ($1,434.96 per paycheck) — a deduction rate of 14.66%. The deduction rate moves with pay: 12.51% at the 10th percentile, 13.70% at the 25th percentile, 15.22% at the 75th percentile, 16.11% at the 90th percentile. Between the 25th and 75th percentile wages, annual take-home rises by $10,131.94 on a gross rise of $12,610.
The same engine at the other published points of the Austin-Round Rock-San Marcos, TX wage distribution:
| Wage point | Net per year | Net per paycheck | Deduction rate |
|---|---|---|---|
| 10th percentile ($30,520) | $26,702.68 | $1,027.03 | 12.51% |
| 25th percentile ($36,640) | $31,620.44 | $1,216.17 | 13.70% |
| Median ($43,720) | $37,308.92 | $1,434.96 | 14.66% |
| 75th percentile ($49,250) | $41,752.38 | $1,605.86 | 15.22% |
| 90th percentile ($61,610) | $51,683.46 | $1,987.83 | 16.11% |
Across the published distribution, take-home pay runs from $26,702.68 a year at the 10th percentile to $51,683.46 at the 90th — a spread of $24,980.78 of net pay inside one occupation and one metro area.
For scale: across all occupations, the Austin-Round Rock-San Marcos, TX median wage of $56,950 takes home $47,939.44 a year ($1,843.82 per paycheck, deduction rate 15.82%). The Customer Service Representatives median take-home of $37,308.92 sits $10,630.52 (below that area-wide figure.
Run your own numbers
Your own withholding depends on your Form W-4, your benefits and your other income — run your exact figures through the calculator:
Against the national median
Nationally, the median Customer Service Representatives earns $44,770 a year ($21.53 an hour). The Austin-Round Rock-San Marcos, TX median of $43,720 is $1,050 (2.3%) below the national median.
The means rank the area the same way: $45,120 a year in Austin-Round Rock-San Marcos, TX against $46,590 nationally, a gap of $1,470 (3.2%).
Set against the whole local market, the Customer Service Representatives 90th percentile of $61,610 is 45% of the Austin-Round Rock-San Marcos, TX all-occupations 90th percentile ($137,820), and its 10th percentile of $30,520 is 102% of the area-wide 10th ($29,860).
| Median annual | Median hourly | Mean annual | |
|---|---|---|---|
| Austin-Round Rock-San Marcos, TX | $43,720 | $21.02 | $45,120 |
| United States | $44,770 | $21.53 | $46,590 |
Frequently asked questions
What is the median salary for Customer Service Representatives in Austin-Round Rock-San Marcos, TX?
$43,720 a year ($21.02 an hour), per the BLS OEWS May 2025 estimates. The mean is $45,120 a year. Ranked by median pay, Austin-Round Rock-San Marcos, TX stands #19 of the 25 covered metro areas for this occupation.
What is the take-home pay on $43,720 in Texas?
About $37,308.92 a year ($1,434.96 per biweekly paycheck) for a single filer with no dependents and no pre-tax contributions, under 2026 rules — a total deduction rate of 14.66% of gross. At the 75th percentile wage of $49,250, take-home is $41,752.38.
How does pay in Austin-Round Rock-San Marcos, TX compare with the national median for Customer Service Representatives?
The Austin-Round Rock-San Marcos, TX median of $43,720 is $1,050 (2.3%) below the national median of $44,770 a year. At the top of the distribution, the local 90th percentile is $61,610, against a national 90th percentile of $63,590.
How much do the top 10% of Customer Service Representatives earn in Austin-Round Rock-San Marcos, TX?
$61,610 a year or more ($29.62 an hour or more), per the BLS OEWS May 2025 estimates.
What is the take-home pay at the 90th percentile for Customer Service Representatives in Austin-Round Rock-San Marcos, TX?
On $61,610 a year, the engine gives a take-home of $51,683.46 a year ($1,987.83 per biweekly paycheck) in Texas under the same assumptions — a deduction rate of 16.11%.
How many Customer Service Representatives jobs are there in Austin-Round Rock-San Marcos, TX?
BLS estimates 32,690 Customer Service Representatives jobs in the Austin-Round Rock-San Marcos, TX metro area — 25.268 of every 1,000 jobs in the area.
How concentrated are Customer Service Representatives jobs in Austin-Round Rock-San Marcos, TX?
The location quotient is 1.51 — well above the national concentration. A quotient of 1.0 means the occupation's share of local employment equals its national share.
How much does take-home pay vary for Customer Service Representatives in Austin-Round Rock-San Marcos, TX?
From $26,702.68 a year at the 10th percentile wage ($30,520) to $51,683.46 at the 90th ($61,610), under the same single-filer assumptions in Texas.
What is the total wage bill for Customer Service Representatives in Austin-Round Rock-San Marcos, TX?
About $1.47 billion a year — the BLS employment estimate of 32,690 multiplied by the mean wage of $45,120.
Sources and method
Wage data: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates (released May 15, 2026), retrieved October 27, 2026 — bls.gov/oes. OEWS figures are survey estimates for May 2025, not job offers. Take-home pay is computed by this site's paycheck engine with 2026 federal and state rules; the method, and what the engine does not model, is documented in the paycheck methodology guide. Estimates only — not tax advice.