Customer Service Representatives salary in Detroit-Warren-Dearborn, MI
Official BLS OEWS May 2025 pay for Customer Service Representatives in the Detroit-Warren-Dearborn, MI metro area — and the estimated take-home pay on the median wage under 2026 Michigan tax rules.
The figures
The median Customer Service Representatives in the Detroit-Warren-Dearborn, MI metro area earns $44,730 a year ($21.51 an hour), according to the BLS OEWS May 2025 estimates (full citation in Sources). The middle half of Customer Service Representatives in Detroit-Warren-Dearborn, MI earn between $36,680 and $51,100 a year. At the ends of the distribution, the lowest-paid 10 percent earn $31,040 or less and the top 10 percent earn $63,730 or more. BLS estimates 31,310 Customer Service Representatives jobs in the Detroit-Warren-Dearborn, MI area — 16.438 of every 1,000 jobs in the area, a location quotient of 0.98 (about the same concentration as the nation). That is 1.2% of all Customer Service Representatives employment in the United States (2,595,750 jobs nationally). By employment, Detroit-Warren-Dearborn, MI is the #16 largest of the 25 covered metro areas for Customer Service Representatives. In aggregate, Customer Service Representatives in Detroit-Warren-Dearborn, MI earn about $1.45 billion a year (BLS employment multiplied by the mean wage). At the mean wage, the engine's take-home is $37,718.50 a year, so the aggregate take-home of Detroit-Warren-Dearborn, MI Customer Service Representatives is about $1.18 billion. BLS reports a relative standard error of 3.2% for this employment estimate. Ranked by median pay, Detroit-Warren-Dearborn, MI stands #18 of the 25 metro areas covered on this site for Customer Service Representatives. By employment, Customer Service Representatives is the #11 largest of the 30 covered occupations in Detroit-Warren-Dearborn, MI. Placed against the national distribution for Customer Service Representatives, the Detroit-Warren-Dearborn, MI median of $44,730 falls between the national 25th percentile ($36,870) and the national median ($44,770). Across all occupations, the Detroit-Warren-Dearborn, MI median is $52,080 a year — Customer Service Representatives pay is 14.1% below the area's overall median.
Wages in detail
| Wage level | Hourly | Annual |
|---|---|---|
| Mean | $22.29 | $46,370 |
| 10th percentile | $14.92 | $31,040 |
| 25th percentile | $17.64 | $36,680 |
| Median (50th percentile) | $21.51 | $44,730 |
| 75th percentile | $24.57 | $51,100 |
| 90th percentile | $30.64 | $63,730 |
What the wage distribution says
The top 10 percent of Customer Service Representatives in Detroit-Warren-Dearborn, MI earn 2.1 times what the bottom 10 percent earn ($63,730 against $31,040). The middle half spans $14,420 — from $36,680 to $51,100. Hourly, the 90th percentile ($30.64) is 2.05 times the 10th ($14.92). In the upper half of the Detroit-Warren-Dearborn, MI distribution, the 75th percentile wage of $51,100 takes home $41,318.02 and the 90th percentile wage of $63,730 takes home $50,929.42 — $9,611.40 more net for $12,630 more gross. Against the median take-home of $36,470.32, the top decile keeps 1.40 times as much. The mean wage of $46,370 sits 3.7% above the median: higher-paid Customer Service Representatives pull the average up in Detroit-Warren-Dearborn, MI. Among the 30 covered occupations in Detroit-Warren-Dearborn, MI, Customer Service Representatives ranks #18 by median pay. In the Detroit-Warren-Dearborn, MI wage ladder of covered occupations, Customer Service Representatives sits between Office Clerks, General at $45,810 and Laborers and Freight, Stock, and Material Movers, Hand at $40,330. Customer Service Representatives accounts for 1.6% of all employment in the Detroit-Warren-Dearborn, MI metro area. The average covered metro employs 43,582 Customer Service Representatives; Detroit-Warren-Dearborn, MI employs 0.7 times that.
Take-home pay on the median wage in Michigan
Single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Michigan; city and local taxes are not included:
| Gross pay (annual) | $44,730.00 |
|---|---|
| Federal income tax | $3,187.60 |
| Social Security (FICA) | $2,773.26 |
| Medicare (FICA) | $648.59 |
| Michigan income tax | $1,650.28 |
| Total deductions | $8,259.68 |
| Net pay (annual) | $36,470.32 |
| Net pay per biweekly paycheck | $1,402.70 |
| Total deduction rate | 18.47% of gross |
At the median, $36,470.32 of the $44,730 gross is kept ($1,402.70 per paycheck) — a deduction rate of 18.47%. The deduction rate moves with pay: 16.07% at the 10th percentile, 17.27% at the 25th percentile, 19.14% at the 75th percentile, 20.09% at the 90th percentile. Between the 25th and 75th percentile wages, annual take-home rises by $10,973.96 on a gross rise of $14,420.
The same engine at the other published points of the Detroit-Warren-Dearborn, MI wage distribution:
| Wage point | Net per year | Net per paycheck | Deduction rate |
|---|---|---|---|
| 10th percentile ($31,040) | $26,052.16 | $1,002.01 | 16.07% |
| 25th percentile ($36,680) | $30,344.06 | $1,167.08 | 17.27% |
| Median ($44,730) | $36,470.32 | $1,402.70 | 18.47% |
| 75th percentile ($51,100) | $41,318.02 | $1,589.15 | 19.14% |
| 90th percentile ($63,730) | $50,929.42 | $1,958.82 | 20.09% |
Across the published distribution, take-home pay runs from $26,052.16 a year at the 10th percentile to $50,929.42 at the 90th — a spread of $24,877.26 of net pay inside one occupation and one metro area.
For scale: across all occupations, the Detroit-Warren-Dearborn, MI median wage of $52,080 takes home $42,063.76 a year ($1,617.84 per paycheck, deduction rate 19.23%). The Customer Service Representatives median take-home of $36,470.32 sits $5,593.44 (below that area-wide figure.
Run your own numbers
Your own withholding depends on your Form W-4, your benefits and your other income — run your exact figures through the calculator:
Against the national median
Nationally, the median Customer Service Representatives earns $44,770 a year ($21.53 an hour). The Detroit-Warren-Dearborn, MI median of $44,730 is $40 (0.1%) below the national median.
The means rank the area the same way: $46,370 a year in Detroit-Warren-Dearborn, MI against $46,590 nationally, a gap of $220 (0.5%).
Set against the whole local market, the Customer Service Representatives 90th percentile of $63,730 is 50% of the Detroit-Warren-Dearborn, MI all-occupations 90th percentile ($127,470), and its 10th percentile of $31,040 is 100% of the area-wide 10th ($30,990).
| Median annual | Median hourly | Mean annual | |
|---|---|---|---|
| Detroit-Warren-Dearborn, MI | $44,730 | $21.51 | $46,370 |
| United States | $44,770 | $21.53 | $46,590 |
Frequently asked questions
What is the median salary for Customer Service Representatives in Detroit-Warren-Dearborn, MI?
$44,730 a year ($21.51 an hour), per the BLS OEWS May 2025 estimates. The mean is $46,370 a year. Ranked by median pay, Detroit-Warren-Dearborn, MI stands #18 of the 25 covered metro areas for this occupation.
What is the take-home pay on $44,730 in Michigan?
About $36,470.32 a year ($1,402.70 per biweekly paycheck) for a single filer with no dependents and no pre-tax contributions, under 2026 rules — a total deduction rate of 18.47% of gross. At the 75th percentile wage of $51,100, take-home is $41,318.02.
How does pay in Detroit-Warren-Dearborn, MI compare with the national median for Customer Service Representatives?
The Detroit-Warren-Dearborn, MI median of $44,730 is $40 (0.1%) below the national median of $44,770 a year. At the top of the distribution, the local 90th percentile is $63,730, against a national 90th percentile of $63,590.
How much do the top 10% of Customer Service Representatives earn in Detroit-Warren-Dearborn, MI?
$63,730 a year or more ($30.64 an hour or more), per the BLS OEWS May 2025 estimates.
What is the take-home pay at the 90th percentile for Customer Service Representatives in Detroit-Warren-Dearborn, MI?
On $63,730 a year, the engine gives a take-home of $50,929.42 a year ($1,958.82 per biweekly paycheck) in Michigan under the same assumptions — a deduction rate of 20.09%.
How many Customer Service Representatives jobs are there in Detroit-Warren-Dearborn, MI?
BLS estimates 31,310 Customer Service Representatives jobs in the Detroit-Warren-Dearborn, MI metro area — 16.438 of every 1,000 jobs in the area.
How concentrated are Customer Service Representatives jobs in Detroit-Warren-Dearborn, MI?
The location quotient is 0.98 — about the same concentration as the nation. A quotient of 1.0 means the occupation's share of local employment equals its national share.
How much does take-home pay vary for Customer Service Representatives in Detroit-Warren-Dearborn, MI?
From $26,052.16 a year at the 10th percentile wage ($31,040) to $50,929.42 at the 90th ($63,730), under the same single-filer assumptions in Michigan.
What is the total wage bill for Customer Service Representatives in Detroit-Warren-Dearborn, MI?
About $1.45 billion a year — the BLS employment estimate of 31,310 multiplied by the mean wage of $46,370.
Sources and method
Wage data: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates (released May 15, 2026), retrieved October 27, 2026 — bls.gov/oes. OEWS figures are survey estimates for May 2025, not job offers. Take-home pay is computed by this site's paycheck engine with 2026 federal and state rules; the method, and what the engine does not model, is documented in the paycheck methodology guide. Estimates only — not tax advice.