Customer Service Representatives salary in Houston-Pasadena-The Woodlands, TX
Official BLS OEWS May 2025 pay for Customer Service Representatives in the Houston-Pasadena-The Woodlands, TX metro area — and the estimated take-home pay on the median wage under 2026 Texas tax rules.
The figures
The median Customer Service Representatives in the Houston-Pasadena-The Woodlands, TX metro area earns $40,380 a year ($19.42 an hour), according to the BLS OEWS May 2025 estimates (full citation in Sources). The middle half of Customer Service Representatives in Houston-Pasadena-The Woodlands, TX earn between $35,610 and $48,500 a year. At the ends of the distribution, the lowest-paid 10 percent earn $28,600 or less and the top 10 percent earn $59,840 or more. BLS estimates 65,510 Customer Service Representatives jobs in the Houston-Pasadena-The Woodlands, TX area — 19.914 of every 1,000 jobs in the area, a location quotient of 1.19 (above the national concentration). That is 2.5% of all Customer Service Representatives employment in the United States (2,595,750 jobs nationally). By employment, Houston-Pasadena-The Woodlands, TX is the #6 largest of the 25 covered metro areas for Customer Service Representatives. In aggregate, Customer Service Representatives in Houston-Pasadena-The Woodlands, TX earn about $2.84 billion a year (BLS employment multiplied by the mean wage). At the mean wage, the engine's take-home is $37,036.00 a year, so the aggregate take-home of Houston-Pasadena-The Woodlands, TX Customer Service Representatives is about $2.43 billion. BLS reports a relative standard error of 2% for this employment estimate. Ranked by median pay, Houston-Pasadena-The Woodlands, TX stands #24 of the 25 metro areas covered on this site for Customer Service Representatives. By employment, Customer Service Representatives is the #6 largest of the 30 covered occupations in Houston-Pasadena-The Woodlands, TX. Placed against the national distribution for Customer Service Representatives, the Houston-Pasadena-The Woodlands, TX median of $40,380 falls between the national 25th percentile ($36,870) and the national median ($44,770). Across all occupations, the Houston-Pasadena-The Woodlands, TX median is $49,410 a year — Customer Service Representatives pay is 18.3% below the area's overall median.
Wages in detail
| Wage level | Hourly | Annual |
|---|---|---|
| Mean | $20.86 | $43,380 |
| 10th percentile | $13.75 | $28,600 |
| 25th percentile | $17.12 | $35,610 |
| Median (50th percentile) | $19.42 | $40,380 |
| 75th percentile | $23.32 | $48,500 |
| 90th percentile | $28.77 | $59,840 |
What the wage distribution says
The top 10 percent of Customer Service Representatives in Houston-Pasadena-The Woodlands, TX earn 2.1 times what the bottom 10 percent earn ($59,840 against $28,600). The middle half spans $12,890 — from $35,610 to $48,500. Hourly, the 90th percentile ($28.77) is 2.09 times the 10th ($13.75). In the upper half of the Houston-Pasadena-The Woodlands, TX distribution, the 75th percentile wage of $48,500 takes home $41,149.80 and the 90th percentile wage of $59,840 takes home $50,261.34 — $9,111.54 more net for $11,340 more gross. Against the median take-home of $34,625.42, the top decile keeps 1.45 times as much. The mean wage of $43,380 sits 7.4% above the median: higher-paid Customer Service Representatives pull the average up in Houston-Pasadena-The Woodlands, TX. Among the 30 covered occupations in Houston-Pasadena-The Woodlands, TX, Customer Service Representatives ranks #16 by median pay. In the Houston-Pasadena-The Woodlands, TX wage ladder of covered occupations, Customer Service Representatives sits between Construction Laborers at $41,350 and Office Clerks, General at $40,370. Customer Service Representatives accounts for 2.0% of all employment in the Houston-Pasadena-The Woodlands, TX metro area. The average covered metro employs 43,582 Customer Service Representatives; Houston-Pasadena-The Woodlands, TX employs 1.5 times that.
Take-home pay on the median wage in Texas
Single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Texas; city and local taxes are not included:
| Gross pay (annual) | $40,380.00 |
|---|---|
| Federal income tax | $2,665.60 |
| Social Security (FICA) | $2,503.56 |
| Medicare (FICA) | $585.51 |
| Texas income tax | $0.00 |
| Total deductions | $5,754.58 |
| Net pay (annual) | $34,625.42 |
| Net pay per biweekly paycheck | $1,331.75 |
| Total deduction rate | 14.25% of gross |
At the median, $34,625.42 of the $40,380 gross is kept ($1,331.75 per paycheck) — a deduction rate of 14.25%. The deduction rate moves with pay: 12.03% at the 10th percentile, 13.53% at the 25th percentile, 15.16% at the 75th percentile, 16.01% at the 90th percentile. Between the 25th and 75th percentile wages, annual take-home rises by $10,357.34 on a gross rise of $12,890.
The same engine at the other published points of the Houston-Pasadena-The Woodlands, TX wage distribution:
| Wage point | Net per year | Net per paycheck | Deduction rate |
|---|---|---|---|
| 10th percentile ($28,600) | $25,160.20 | $967.70 | 12.03% |
| 25th percentile ($35,610) | $30,792.46 | $1,184.33 | 13.53% |
| Median ($40,380) | $34,625.42 | $1,331.75 | 14.25% |
| 75th percentile ($48,500) | $41,149.80 | $1,582.68 | 15.16% |
| 90th percentile ($59,840) | $50,261.34 | $1,933.13 | 16.01% |
Across the published distribution, take-home pay runs from $25,160.20 a year at the 10th percentile to $50,261.34 at the 90th — a spread of $25,101.14 of net pay inside one occupation and one metro area.
For scale: across all occupations, the Houston-Pasadena-The Woodlands, TX median wage of $49,410 takes home $41,880.92 a year ($1,610.80 per paycheck, deduction rate 15.24%). The Customer Service Representatives median take-home of $34,625.42 sits $7,255.50 (below that area-wide figure.
Run your own numbers
Your own withholding depends on your Form W-4, your benefits and your other income — run your exact figures through the calculator:
Against the national median
Nationally, the median Customer Service Representatives earns $44,770 a year ($21.53 an hour). The Houston-Pasadena-The Woodlands, TX median of $40,380 is $4,390 (9.8%) below the national median.
The means rank the area the same way: $43,380 a year in Houston-Pasadena-The Woodlands, TX against $46,590 nationally, a gap of $3,210 (6.9%).
Set against the whole local market, the Customer Service Representatives 90th percentile of $59,840 is 47% of the Houston-Pasadena-The Woodlands, TX all-occupations 90th percentile ($128,040), and its 10th percentile of $28,600 is 104% of the area-wide 10th ($27,380).
| Median annual | Median hourly | Mean annual | |
|---|---|---|---|
| Houston-Pasadena-The Woodlands, TX | $40,380 | $19.42 | $43,380 |
| United States | $44,770 | $21.53 | $46,590 |
Frequently asked questions
What is the median salary for Customer Service Representatives in Houston-Pasadena-The Woodlands, TX?
$40,380 a year ($19.42 an hour), per the BLS OEWS May 2025 estimates. The mean is $43,380 a year. Ranked by median pay, Houston-Pasadena-The Woodlands, TX stands #24 of the 25 covered metro areas for this occupation.
What is the take-home pay on $40,380 in Texas?
About $34,625.42 a year ($1,331.75 per biweekly paycheck) for a single filer with no dependents and no pre-tax contributions, under 2026 rules — a total deduction rate of 14.25% of gross. At the 75th percentile wage of $48,500, take-home is $41,149.80.
How does pay in Houston-Pasadena-The Woodlands, TX compare with the national median for Customer Service Representatives?
The Houston-Pasadena-The Woodlands, TX median of $40,380 is $4,390 (9.8%) below the national median of $44,770 a year. At the top of the distribution, the local 90th percentile is $59,840, against a national 90th percentile of $63,590.
How much do the top 10% of Customer Service Representatives earn in Houston-Pasadena-The Woodlands, TX?
$59,840 a year or more ($28.77 an hour or more), per the BLS OEWS May 2025 estimates.
What is the take-home pay at the 90th percentile for Customer Service Representatives in Houston-Pasadena-The Woodlands, TX?
On $59,840 a year, the engine gives a take-home of $50,261.34 a year ($1,933.13 per biweekly paycheck) in Texas under the same assumptions — a deduction rate of 16.01%.
How many Customer Service Representatives jobs are there in Houston-Pasadena-The Woodlands, TX?
BLS estimates 65,510 Customer Service Representatives jobs in the Houston-Pasadena-The Woodlands, TX metro area — 19.914 of every 1,000 jobs in the area.
How concentrated are Customer Service Representatives jobs in Houston-Pasadena-The Woodlands, TX?
The location quotient is 1.19 — above the national concentration. A quotient of 1.0 means the occupation's share of local employment equals its national share.
How much does take-home pay vary for Customer Service Representatives in Houston-Pasadena-The Woodlands, TX?
From $25,160.20 a year at the 10th percentile wage ($28,600) to $50,261.34 at the 90th ($59,840), under the same single-filer assumptions in Texas.
What is the total wage bill for Customer Service Representatives in Houston-Pasadena-The Woodlands, TX?
About $2.84 billion a year — the BLS employment estimate of 65,510 multiplied by the mean wage of $43,380.
Sources and method
Wage data: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates (released May 15, 2026), retrieved October 27, 2026 — bls.gov/oes. OEWS figures are survey estimates for May 2025, not job offers. Take-home pay is computed by this site's paycheck engine with 2026 federal and state rules; the method, and what the engine does not model, is documented in the paycheck methodology guide. Estimates only — not tax advice.