Customer Service Representatives salary in St. Louis, MO-IL
Official BLS OEWS May 2025 pay for Customer Service Representatives in the St. Louis, MO-IL metro area — and the estimated take-home pay on the median wage under 2026 Missouri tax rules.
The figures
The median Customer Service Representatives in the St. Louis, MO-IL metro area earns $45,800 a year ($22.02 an hour), according to the BLS OEWS May 2025 estimates (full citation in Sources). The middle half of Customer Service Representatives in St. Louis, MO-IL earn between $37,710 and $56,640 a year. At the ends of the distribution, the lowest-paid 10 percent earn $34,160 or less and the top 10 percent earn $65,620 or more. BLS estimates 23,760 Customer Service Representatives jobs in the St. Louis, MO-IL area — 17.711 of every 1,000 jobs in the area, a location quotient of 1.06 (above the national concentration). That is 0.9% of all Customer Service Representatives employment in the United States (2,595,750 jobs nationally). By employment, St. Louis, MO-IL is the #19 largest of the 25 covered metro areas for Customer Service Representatives. In aggregate, Customer Service Representatives in St. Louis, MO-IL earn about $1.15 billion a year (BLS employment multiplied by the mean wage). At the mean wage, the engine's take-home is $39,926.40 a year, so the aggregate take-home of St. Louis, MO-IL Customer Service Representatives is about $0.95 billion. BLS reports a relative standard error of 2.5% for this employment estimate. Ranked by median pay, St. Louis, MO-IL stands #15 of the 25 metro areas covered on this site for Customer Service Representatives. By employment, Customer Service Representatives is the #7 largest of the 30 covered occupations in St. Louis, MO-IL. Placed against the national distribution for Customer Service Representatives, the St. Louis, MO-IL median of $45,800 falls between the national median ($44,770) and the national 75th percentile ($51,780). Across all occupations, the St. Louis, MO-IL median is $49,990 a year — Customer Service Representatives pay is 8.4% below the area's overall median.
Wages in detail
| Wage level | Hourly | Annual |
|---|---|---|
| Mean | $23.36 | $48,600 |
| 10th percentile | $16.42 | $34,160 |
| 25th percentile | $18.13 | $37,710 |
| Median (50th percentile) | $22.02 | $45,800 |
| 75th percentile | $27.23 | $56,640 |
| 90th percentile | $31.55 | $65,620 |
What the wage distribution says
The top 10 percent of Customer Service Representatives in St. Louis, MO-IL earn 1.9 times what the bottom 10 percent earn ($65,620 against $34,160). The middle half spans $18,930 — from $37,710 to $56,640. Hourly, the 90th percentile ($31.55) is 1.92 times the 10th ($16.42). In the upper half of the St. Louis, MO-IL distribution, the 75th percentile wage of $56,640 takes home $45,998.20 and the 90th percentile wage of $65,620 takes home $52,798.62 — $6,800.42 more net for $8,980 more gross. Against the median take-home of $37,803.96, the top decile keeps 1.40 times as much. The mean wage of $48,600 sits 6.1% above the median: higher-paid Customer Service Representatives pull the average up in St. Louis, MO-IL. Among the 30 covered occupations in St. Louis, MO-IL, Customer Service Representatives ranks #17 by median pay. In the St. Louis, MO-IL wage ladder of covered occupations, Customer Service Representatives sits between Secretaries and Administrative Assistants, Except Legal, Medical, and Executive at $46,200 and Office Clerks, General at $44,980. Customer Service Representatives accounts for 1.8% of all employment in the St. Louis, MO-IL metro area. The average covered metro employs 43,582 Customer Service Representatives; St. Louis, MO-IL employs 0.5 times that.
Take-home pay on the median wage in Missouri
Single filer, no dependents, no pre-tax contributions, paid biweekly, a full year of W-2 wages in Missouri; city and local taxes are not included:
| Gross pay (annual) | $45,800.00 |
|---|---|
| Federal income tax | $3,316.00 |
| Social Security (FICA) | $2,839.60 |
| Medicare (FICA) | $664.10 |
| Missouri income tax | $1,176.30 |
| Total deductions | $7,996.04 |
| Net pay (annual) | $37,803.96 |
| Net pay per biweekly paycheck | $1,454.00 |
| Total deduction rate | 17.46% of gross |
At the median, $37,803.96 of the $45,800 gross is kept ($1,454.00 per paycheck) — a deduction rate of 17.46%. The deduction rate moves with pay: 15.16% at the 10th percentile, 16.01% at the 25th percentile, 18.79% at the 75th percentile, 19.54% at the 90th percentile. Between the 25th and 75th percentile wages, annual take-home rises by $14,325.66 on a gross rise of $18,930.
The same engine at the other published points of the St. Louis, MO-IL wage distribution:
| Wage point | Net per year | Net per paycheck | Deduction rate |
|---|---|---|---|
| 10th percentile ($34,160) | $28,981.84 | $1,114.69 | 15.16% |
| 25th percentile ($37,710) | $31,672.54 | $1,218.17 | 16.01% |
| Median ($45,800) | $37,803.96 | $1,454.00 | 17.46% |
| 75th percentile ($56,640) | $45,998.20 | $1,769.16 | 18.79% |
| 90th percentile ($65,620) | $52,798.62 | $2,030.72 | 19.54% |
Across the published distribution, take-home pay runs from $28,981.84 a year at the 10th percentile to $52,798.62 at the 90th — a spread of $23,816.78 of net pay inside one occupation and one metro area.
For scale: across all occupations, the St. Louis, MO-IL median wage of $49,990 takes home $40,979.44 a year ($1,576.13 per paycheck, deduction rate 18.02%). The Customer Service Representatives median take-home of $37,803.96 sits $3,175.48 (below that area-wide figure.
Multi-state metro area. St. Louis, MO-IL also covers parts of Illinois. The take-home estimate above uses Missouri rules — the metro area's primary state. If the job is based in another part of the metro area, the state tax changes: see the Illinois paycheck calculator.
Run your own numbers
Your own withholding depends on your Form W-4, your benefits and your other income — run your exact figures through the calculator:
Against the national median
Nationally, the median Customer Service Representatives earns $44,770 a year ($21.53 an hour). The St. Louis, MO-IL median of $45,800 is $1,030 (2.3%) above the national median.
The means rank the area the same way: $48,600 a year in St. Louis, MO-IL against $46,590 nationally, a gap of $2,010 (4.3%).
Set against the whole local market, the Customer Service Representatives 90th percentile of $65,620 is 57% of the St. Louis, MO-IL all-occupations 90th percentile ($115,090), and its 10th percentile of $34,160 is 109% of the area-wide 10th ($31,200).
| Median annual | Median hourly | Mean annual | |
|---|---|---|---|
| St. Louis, MO-IL | $45,800 | $22.02 | $48,600 |
| United States | $44,770 | $21.53 | $46,590 |
Frequently asked questions
What is the median salary for Customer Service Representatives in St. Louis, MO-IL?
$45,800 a year ($22.02 an hour), per the BLS OEWS May 2025 estimates. The mean is $48,600 a year. Ranked by median pay, St. Louis, MO-IL stands #15 of the 25 covered metro areas for this occupation.
What is the take-home pay on $45,800 in Missouri?
About $37,803.96 a year ($1,454.00 per biweekly paycheck) for a single filer with no dependents and no pre-tax contributions, under 2026 rules — a total deduction rate of 17.46% of gross. At the 75th percentile wage of $56,640, take-home is $45,998.20.
How does pay in St. Louis, MO-IL compare with the national median for Customer Service Representatives?
The St. Louis, MO-IL median of $45,800 is $1,030 (2.3%) above the national median of $44,770 a year. At the top of the distribution, the local 90th percentile is $65,620, against a national 90th percentile of $63,590.
How much do the top 10% of Customer Service Representatives earn in St. Louis, MO-IL?
$65,620 a year or more ($31.55 an hour or more), per the BLS OEWS May 2025 estimates.
What is the take-home pay at the 90th percentile for Customer Service Representatives in St. Louis, MO-IL?
On $65,620 a year, the engine gives a take-home of $52,798.62 a year ($2,030.72 per biweekly paycheck) in Missouri under the same assumptions — a deduction rate of 19.54%.
How many Customer Service Representatives jobs are there in St. Louis, MO-IL?
BLS estimates 23,760 Customer Service Representatives jobs in the St. Louis, MO-IL metro area — 17.711 of every 1,000 jobs in the area.
How concentrated are Customer Service Representatives jobs in St. Louis, MO-IL?
The location quotient is 1.06 — above the national concentration. A quotient of 1.0 means the occupation's share of local employment equals its national share.
How much does take-home pay vary for Customer Service Representatives in St. Louis, MO-IL?
From $28,981.84 a year at the 10th percentile wage ($34,160) to $52,798.62 at the 90th ($65,620), under the same single-filer assumptions in Missouri.
What is the total wage bill for Customer Service Representatives in St. Louis, MO-IL?
About $1.15 billion a year — the BLS employment estimate of 23,760 multiplied by the mean wage of $48,600.
Sources and method
Wage data: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates (released May 15, 2026), retrieved October 27, 2026 — bls.gov/oes. OEWS figures are survey estimates for May 2025, not job offers. Take-home pay is computed by this site's paycheck engine with 2026 federal and state rules; the method, and what the engine does not model, is documented in the paycheck methodology guide. Estimates only — not tax advice.